BravoPlay Casino Responsible Gambling

We take responsible gambling seriously. At BravoPlay we want you to enjoy play in a safe, controlled way, and we provide tools and support to help you stay in control. If you ever feel your play is becoming a problem, contact our team and we will work with you to find the right steps forward.

Player protection principles

We promote safer gambling by encouraging informed choices, fair play and transparent account controls. We respect your privacy while monitoring activity to spot signs of risky behaviour. Our approach balances convenience with safeguards so you can manage your account and activity with confidence.

Activity-control tools

You can manage your account directly through your profile. Available controls include setting deposit limits, restricting wagering activity, and using time-out or self-exclusion if you need a break. Our support team is available via live chat 24/7 or by email at [email protected] to help apply controls you prefer.

Deposit limits and loss limits

Set financial limits that fit your budget. You can choose daily, weekly or monthly deposit limits to control how much you put into your account. Loss limits can help cap your exposure over a set period. Limits are adjustable, but changes may take effect after a short delay to encourage considered choices.

Time limits and self-exclusion

If you need a short break, use a temporary time-out to lock your account for a period. For longer-term help, self-exclusion options are available to close access for weeks or months. When self-exclusion is in place, you will not receive promotional messages and your account cannot be used until the exclusion ends. Contact [email protected] or live chat for assistance with these options.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing to fund play, neglecting work or family, and sudden large deposit increases. If you recognise any of these in yourself or someone close to you, reach out for help and consider applying limits or self-exclusion.

Tips for staying in control

Set a budget before you play and stick to it. Use deposit and session limits, take regular breaks, and avoid gambling when stressed or impaired. Treat gaming as entertainment, not a way to earn money. Keep track of time and spending with the tools available in your account.

Professional help and support

If you need more support than our in-site tools provide, please seek professional help in your area. We can point you to local resources on request. For immediate assistance or to change account controls, contact our support team via live chat or email at [email protected].