BravoPlay Casino Terms of Use
These Terms and Conditions set out the rules for using BravoPlay. They explain the relationship between us and our users, describe account responsibilities, and cover how promotions, deposits and withdrawals are handled. By registering or using the site you agree to follow these rules and any additional terms that apply to specific products or promotions.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only you may use your account and you must not allow others to access it. If you suspect unauthorised access you must notify [email protected] immediately. We may suspend or close accounts where information is false, where multiple accounts are detected, or where account activity suggests fraud or abuse.
Eligibility requirements
To register you must meet the legal age and eligibility requirements that apply in your place of residence. It is your responsibility to ensure online gambling is permitted where you are located. We reserve the right to refuse registration or to restrict access for users in prohibited territories or where local rules prevent play.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited conduct includes attempting to bypass geography controls (including use of VPN or proxy), colluding with other players, chargebacks, exploiting software errors, using bots, or otherwise manipulating games or promotions. Any breach of acceptable use may result in suspension, forfeiture of winnings, and account closure.
General bonus and promotion rules
All bonuses, free spins and other promotions are subject to specific terms. Promotional offers may include conditions such as wagering requirements, game restrictions, maximum bet limits while a bonus is active, expiry dates, and restrictions on certain payment methods. Only one active bonus may apply where specified. Always review the promotion terms before opting in; failure to comply with the promo terms may void the bonus and related winnings.
Deposits and withdrawals
Deposits
We accept a range of payment methods suitable for Canadian players, including Interac, card payments and various e-wallets and cryptocurrencies where available. Minimum deposit amounts are shown in the cashier and may vary by method. Deposits are generally processed instantly but external provider delays may occur.
Withdrawals
Withdrawals are processed to approved payment methods and may require identity and verification documents. Minimum and maximum withdrawal amounts are shown in your account. We may apply limits to withdrawals, and higher limits may be available for verified or VIP accounts. Pending checks and verification may delay payments; any fees charged by payment providers are the responsibility of the user unless otherwise stated.
Dispute resolution
If you have a dispute about your account or a transaction, contact [email protected] with full details. We will review and respond in a timely manner and may request documentation to investigate. If the matter cannot be resolved informally, we will outline available escalation routes. Our decisions are made in accordance with these Terms and any applicable product rules.
Updates to terms and conditions
We may amend these Terms from time to time. Updated terms will be posted on the site and, where required, notified to account holders. Continued use of the site after changes are posted constitutes acceptance of the revised terms. It is your responsibility to check the Terms periodically.